Privacy Policy

Last updated: January 2026

1. Introduction

RenewEPC (Pty) Ltd ("RenewEPC", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We comply with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African data protection laws.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Correspond with us via email, phone, or other channels
• Engage our services or enter into contracts

This may include your name, email address, phone number, company name, job title, and project details.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and manage project quotes and contracts
• Send relevant communications about our services
• Improve our website and user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Legal Basis for Processing

Under POPIA, we process your personal information based on:

• Consent: When you voluntarily provide information through our forms
• Contract: When necessary to perform our contractual obligations
• Legitimate Interest: For business operations and improving our services
• Legal Obligation: When required by law

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Group Companies: RenewHoldings and affiliated companies (Dontuwire, Airbines, RenewChem) for integrated service delivery
• Service Providers: Third parties who assist in operating our website and services
• Legal Requirements: When required by law or to protect our rights

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookie preferences through our cookie consent banner and your browser settings. Essential cookies are necessary for the website to function and cannot be disabled.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Under POPIA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us